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Effective Date: February 10, 2022
Last Reviewed: February 10, 2022

1. Introduction

At Kids Hideout, LLC (“Company” or “We”), we take your privacy seriously. This policy explains what information we collect when you visit our website, kidshideout.com (our “Website”), and how we use that information.

2. Children Under the Age of 18

Our Website is not intended for children under 18. We do not knowingly collect personal information from anyone under this age. If you are under 18, please do not provide any information on this Website.

3. Information We Collect

We collect information to improve your experience on our Website and in our store. The types of information we collect include:

• Personal information (e.g., name, email address, phone number) that you provide when filling out forms, making purchases, or contacting us.
• Information about your visit to our Website, such as usage details and IP addresses.

We collect this information directly from you and through automatic data collection technologies.

4. How We Use Your Information

We use the information we collect to:

• Provide and improve our Website and services.
• Communicate with you regarding your account, purchases, or inquiries.
• Personalize your experience and understand your preferences.

SMS Communication:
If you provide your phone number through our Website, by contacting us, or by filling out a waiver, we may use SMS for direct communication. This includes responding to your inquiries, providing information about your account, and following up on services such as party bookings. We do not initiate SMS contact for marketing purposes and only use SMS to support contracted services or respond to your requests. You can opt out of SMS communication at any time by replying “STOP” to our messages.

We do not sell, rent, or share your personal information with third parties for their marketing purposes under any circumstances.

5. User Rights and Choices

If at any moment you wish to remove your personal information from our records, you can contact us at hello@kidshideout.com. For SMS communications, simply reply “STOP” to any of our messages to opt out. We respect your privacy and will promptly address your request.

6. Data Security

We take reasonable steps to protect your personal information. However, please note that no method of transmission over the internet is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Third-Party Information Sharing

In certain situations, we may need to share your personal information with a third-party service provider, but only when processing payments. When you make a payment through our Website, your payment information (e.g., credit card details) is securely processed by a trusted third-party payment processor. These processors are provided with the minimum necessary information to complete the transaction and are strictly prohibited from using your data for any marketing purposes. We do not share your personal information with any other third parties under any circumstances.

Payment Processing:
Our payment processors comply with industry standards, such as PCI DSS (Payment Card Industry Data Security Standard), to ensure your payment data is handled securely and confidentially. These processors are only authorized to use your payment information to process your transactions and are not permitted to use it for any other purposes.

8. Changes to Our Privacy Policy

We may update this privacy policy from time to time. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Information

If you have any questions or concerns about this privacy policy, please contact us at:

Email: hello@kidshideout.com
Address: Kids Hideout, LLC, 1495 N Federal Hwy, Fort Lauderdale, FL 33304, United States of America

Phone: 754-202-8332